Office Hours: Monday-Friday 9:00
AM-5:00
PM Address:
Hesselgrave International
360-734-3570
Charters, Travel & Tours
800-457-5522
P.O. Box 30768
Fax 360-734-3588
Bellingham, WA 98228
Tours: tours@hesselgrave.com
Charters: charters@bellaircharters.com
Tours Staff:
Kevin
Loney
- General
Manager
Linda Adrian - Tour
Planner
Payment Policy:Day Tours Payment in full
will confirm your reservation, but no later than 14 days prior to
tour.
Ticketed
Events Payment in full is due within 7 days of making the
reservation. Extended Tours Payment is due 45 days (60 days on
some tours) prior to tour. After 30 days we will release space to
those on waitlist.
We accept VISA and MASTERCARD for payments. You may charge your
tour payment over the phone and a receipt will be mailed to you. If
paying by check, please make check payable to HESSELGRAVE
INTERNATIONAL. Your cancelled check is your receipt.
Cancellation Policy - Day Tours 48 hours notice
required for refund Ticketed Event No refund will be given
unless vacancy is filled. Extended Motorcoach Tours 100% refund
with a 30 days or more notice, 75% refund with 29-20 days notice,
50% refund with 19-15 days notice, 25% refund with 14-8 days
notice. No refund with 7-0 days notice.
Fly/Drive/Cruise/Mystery Tours Cancellation policies vary with
different tour companies used for various extended tours. Please
contact this office for detailed information.
TRIP INSURANCE INFORMATION: Trip cancellation
insurance is available through our office and is highly
recommended. Our insurance company is The Travelers. Please request
insurance form at time of sign-up.
Pick-up locations:
Bellingham: Bellair Charters / Airporter Shuttle office,
1204 Iowa St
Burlington: Bellair Charters / Airporter Shuttle office, 844 S Alder St
Marysville:
Tulalip Resort, 10200 Quil Ceda Blvd.
Other pick-up locations available when a group of 10 or more make
the request.
Overnight Parking:
Our Bellingham & Burlington pickup locations offer paid overnight parking. Advance reservations are HIGHLY recommended, as parking spots are limited.
Mystery Tours Please inform Hesselgrave Tours staff if
you have a fear of trains, boats, airplanes or any other mode of
transportation. This will help us when we plan mystery tours. ALSO,
please make sure you bring proof of citizenship when we have
a mystery tour or any Canadian tour. Also, please note that
at times we offer mystery tours with non-refundable components, so
please consider travel insurance.
Pick-up times & locations Receiving your pick-up time and
location is your responsibility and calls will not be made to you
with your pick-up time. Please call during normal office hours.
While we welcome all travelers, please be advised that some of our
tours do require a certain amount of walking. We also try to offer
some free time during many tours so you may explore on your own. If
you are unable to get around on your own, please consider having
someone accompany you on the tour. As we are sure you will
understand, our escorts must see to it that all passengers are taken
care of, and cannot be personal tour
guides. |